Tutu Emergency

Tutu Emergency: Client Issue and Exploring Options

Time: 20 minutes

All of us have experienced a “tutu emergency.” We hope you can learn something from a real life scenario. The client orders something online that sounds perfect and when they get it, it’s a complete disappointment. Or the competition date is approaching and the costume they ordered seems to be lost. These things happen to us when we order trims that are not the same color they present on screen or just never seem to arrive in time. What do we do? We do some creative problem solving!


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